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Frequently Asked Questions(FAQ's)
¿What type of photo should I upload?

¿What type of photo should I upload?
We accept photos of various sizes and resolutions. However, for the best laser engraving results, we highly recommend using high-quality images.
IMPORTANT: We recommend photos where what you want to highlight is as close as possible, avoiding unnecessary space on the sides, as the engraving of the most important part could end up too small.
¿Can I customize multiple spheres with different photos and texts?

¿Can I customize multiple spheres with different photos and texts?
Yes, you can customize up to four spheres per purchase, with different photos and texts for each one. The more spheres you order, the higher the discount.
Where are you located, and where do you ship to?

Where are you located, and where do you ship to?
We are an online store, and we ship worldwide.
¿How can I track my order?

¿How can I track my order?
On our website, click the "Track Order" button. A new page will open where you can enter the tracking code you received by email, and check the status of your order.
What if my product arrives damaged or doesn't arrive at all?

What if my product arrives damaged or doesn't arrive at all?
If your sphere arrives damaged or doesn’t arrive, please report it in the Contact section within 24 hours after receiving your order, including photos of the damage. We'll send you a replacement at no additional cost or issue a full refund.
More than 5,000 satisfied customers
Your purchase is 100% secure. If your personalized sphere doesn’t meet your expectations, we offer a full refund within 90 days. Don't miss the chance to relive special moments.
The perfect design to highlight your memories

Why Choose MemoryGlow
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Others |
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Best Price in the Market | ||
High-Quality Laser Engraving | ||
Free Personalized Base Message | ||
Customizable with Any Photo |